Email template variables

 

These variables must be surrounded by "~" in your templates.
~srIDphrase~: Interpreted to "service request #123". Must appear in subject.
~srID~: Service request ID.
~assignedToName~: The display name of the person whom the service request is assigned to.
~srNote~: The new service request note.
~emReceiverID~: Email receiver user ID.
~emReceiverName~: Email receiver display name.

 

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