We are always happy to answer general queries from pre-sales customers, who are using demonstration versions of our software products.

More detailed, technical support is provided free of charge, to all registered users of our current commercial products (so if you haven't yet registered, now might be a good time to do so).

Note that we cannot provide support for older program versions. Please ensure that you stay up-to-date by taking advantage of our free software updates or, for obsolete software versions, we recommend that you upgrade to the current version.

Self-help resources Show

1. Included with this program, on the Help menu:

2. Online resources:

How to contact us Show

CrystalDiffract is an international product, with users spread across the globe, and we're not all in the same time zone. We reply to all e-mails from our users and work hard to ensure rapid feedback on problems (usually within 24 hours). To contact us, please use the following links:

See Also

Unlocking the demo